Personal Data Processing Policy

This website is operated by a natural person, under the trade name Geoprocesamiento Online:

Personal data collected through the website will be used for the following purposes:

• User registration management.
• Payment processing and credit recharges.
• Technical support and user service.
• Sending service-related notifications (changes to your account, credits, security).
• Sending commercial, promotional, or informational communications about new features, tools, or plans — always with the option to unsubscribe at any time.
• Improvements in user experience.
• Compliance with legal obligations.

If you do not wish to receive commercial communications, you can unsubscribe using the link included in each email, or by writing to us directly. This does not affect essential notifications about your account (payments, security, service changes).

In order to provide the service, some data is processed by external providers acting as Data Processors, under our instructions and solely for the purposes described here:

• Artificial intelligence providers (Anthropic, OpenAI) — for the Workspace AI assistant and content generation features. They only receive the data strictly necessary to process the user's specific request.
• Payment processors (PayPal, Wompi) — to manage credit purchases and subscriptions.
• Cloud infrastructure and storage providers (Cloudflare, Railway) — to host the site and projects' geospatial files.

In accordance with article 8 of Law 1581 of 2012, personal data holders have the right to:

Geoprocesamiento Online is an international service, available in several languages and with no geographic restriction. In addition to Law 1581 of 2012 (the main framework, since the data controller operates from Colombia), we recognize additional rights depending on your place of residence:

• European Union (GDPR): right to data portability, to limitation of processing, and to file complaints with your local data protection authority.
• California, USA (CCPA/CPRA): right to know, to delete, and not to be discriminated against for exercising your rights. We do not sell or share your personal data with third parties for advertising purposes unrelated to our service.

In all cases, to exercise any of these rights, the contact channel is the same one indicated in the previous section.

We implement necessary technical, human and administrative measures to provide security to records, preventing their alteration, loss, consultation, use or unauthorized access.

This policy takes effect upon publication and will remain in force for as long as personal data processing continues.

Any change will be published in this same section with the date of the last update. Registered users will be notified if the change directly affects the processing of their data.