Help center
Find answers to the most frequently asked questions and tutorials for using our tools on Geoprocesamiento Online.
Frequently Asked Questions
Click "Sign Up" in the navigation bar and fill out the form with your basic information. Once submitted, you will receive a confirmation email to verify your account.
Go to the "Tools" section and use the search bar to filter for the option you need. Each tool includes a brief explanation and specific steps for correct use.
Go to the "Buy Credits" section in your user menu or on the Pricing page to top up your balance. You can choose between different plans or a custom amount.
Credits are the platform's currency for using the tools. Each operation consumes a specific amount of credits depending on its complexity and resource requirements. Credits never expire and remain in your account until you use them.
If you experience technical issues, you can contact our support team by email or through the contact form. For a faster response, include screenshots and specific details about the problem.
Quick Guides
Getting started
Learn the basics to start using our tools.
Upload files
How to load and manage your geospatial files.
Contact us
If you do not find what you are looking for, contact us and we will answer you shortly:
Care hours:
Monday to Friday: 9:00 AM - 6:00 PM (GMT-5)